📋 FLEXORA TERMS OF SERVICE

Last Updated: August 19, 2026

Welcome to Flexora. By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service, along with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

🛍️ 1. Products & Authenticity

At Flexora, we are committed to selling 100% authentic fragrances.

We make every reasonable effort to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate. However, occasional errors may occur. We reserve the right to correct errors, update product information, modify pricing, or discontinue products when necessary.

📦 2. Orders

All orders are subject to payment confirmation, product availability, and acceptance by Flexora.

We reserve the right to cancel or refuse an order in situations including suspected fraud, payment issues, pricing errors, inventory shortages, or other reasonable circumstances.

If Flexora cancels an order after payment has been successfully processed, the customer will receive an appropriate refund of the amount paid for the cancelled order.

💳 3. Payments

Payment must be successfully authorized before an order can be processed and shipped.

We accept the payment methods displayed during checkout. Customers are responsible for providing accurate billing and payment information when placing an order.

❌ 4. Order Cancellations

Customers may request to cancel an order before it has been fulfilled.

Once an order has been fulfilled or shipped, it may no longer be eligible for cancellation. Any applicable return or refund request will then be handled according to our Return & Refund Policy.

🚚 5. Shipping & Delivery

Flexora currently ships within Canada and the United States according to the delivery options described in our Shipping Policy.

Shipping and delivery times are estimates and are not guaranteed. Delays may occasionally occur because of weather, carrier disruptions, holidays, customs processing, or other circumstances outside our reasonable control.

Please review our Shipping Policy for complete processing times, shipping options, tracking information, and delivery details.

🔄 6. Returns, Refunds & Replacements

Please review our Return & Refund Policy for complete information regarding eligibility, returns, refunds, and replacements.

If your order arrives damaged, defective, incomplete, or incorrect, please contact Flexora within the applicable 14-day return period.

For approved eligible returns, Flexora covers the return shipping cost, and the customer may be eligible for a full refund or replacement in accordance with our Return & Refund Policy.

✅ 7. Product Authenticity Concerns

We take the authenticity of our products seriously and are committed to providing genuine products.

If you have a concern regarding the authenticity of a product you received, please contact us so that we can review and address your concern.

©️ 8. Intellectual Property

Content belonging to Flexora on this website—including the Flexora name, logo, original graphics, text, designs, and other original content—may not be copied, reproduced, distributed, or used without authorization, except as permitted by applicable law.

Third-party brand names, trademarks, product images, and other intellectual property remain the property of their respective owners.

⚖️ 9. Limitation of Liability

To the maximum extent permitted by applicable law, Flexora will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited.

🔐 10. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy and applicable privacy requirements.

Please review our Privacy Policy for additional information about how we handle personal information.

📝 11. Changes to These Terms

Flexora reserves the right to update or modify these Terms of Service when necessary.

Any updated terms will become effective when they are posted on our website, unless otherwise required by applicable law. The Last Updated date at the top of this page will reflect the most recent revision.

💬 12. Contact Us

If you have questions regarding these Terms of Service, your order, or our policies, please contact us:

Flexora

📞 Phone: 437-818-7721
📧 Email: flexorapeople@gmail.com

Thank you for choosing Flexora. 💙