📦 FLEXORA SHIPPING POLICY

Last Updated: August 19, 2026

Thank you for shopping with Flexora. We are committed to processing and delivering your order as quickly, safely, and reliably as possible. Please review our shipping information below.

🇨🇦 CANADA SHIPPING

📋 Order Processing

• Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During holidays, promotions, or periods of unusually high order volume, processing may take slightly longer.

🚚 Shipping & Delivery Times

• Standard Shipping: Approximately 3–5 business days

• Express Shipping: Approximately 1–2 business days, where available

• 🎁 FREE Standard Shipping is available on eligible Canadian orders over CAD $109.99.

Please note: Delivery times are estimates and are not guaranteed. We make every reasonable effort to have your order delivered within the estimated timeframe; however, occasional carrier or circumstances outside our control may cause delays.

🇺🇸 UNITED STATES SHIPPING

Flexora currently offers Standard Shipping to the United States.

• Standard Shipping: Approximately 3–5 business days

• Orders are shipped after the applicable processing period.

• Tracking information will be provided once available.

Delivery times are estimates and may be affected by the shipping carrier, destination, customs processing, weather, holidays, or other circumstances outside our control.

📍 ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation with tracking information, when available.

Please allow some time for the carrier's tracking system to update after your order has been shipped.

⏳ SHIPPING DELAYS

Although we work hard to ensure orders arrive on time, occasional delays may occur due to circumstances outside our control, including:

• Severe weather conditions

• Shipping carrier delays

• Public or statutory holidays

• Customs processing

• Unexpected transportation disruptions

• Other unforeseen events

We will always do our best to help if you experience an unusual delay with your shipment.

🏠 INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice that you entered an incorrect address, please contact us as soon as possible at:

📞 437-818-7721

We will do our best to correct the address before the order ships. However, once an order has been shipped, we cannot guarantee that the shipping address can be changed or redirected.

📦 LOST OR DAMAGED PACKAGES

If your package arrives damaged, defective, incomplete, contains an incorrect item, or appears to be lost, please contact Flexora as soon as possible and within the applicable 14-day return period.

📸 For faster assistance, we recommend keeping clear photos of the product, packaging, shipping box, and shipping label. You may also record a short video while opening your package. This is recommended but not required.

If your return or claim is approved, Flexora will cover the return shipping cost, and you may be eligible for a full refund or replacement, according to our Return & Refund Policy.

💬 CONTACT US

Have a question about your order, shipping, tracking, or delivery? Our team is happy to assist you.

Flexora

📞 Phone: 437-818-7721
📧 Email: flexorapeople@gmail.com

Thank you for choosing Flexora. 💙